Thank you for your continued dedication as a CASA volunteer. This short survey is anonymous and will help us understand how things are going compared to earlier in the year, so we can better support you moving forward. 1. So far this year, how satisfied are you with your volunteer experience? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied 2. What is one thing about your volunteer role has improved this year? 3. What's one thing you feel could be improved in the months ahead? 4. Compared to earlier this year, how confident do you feel using Optima? Much More Confident A Little More Confident About the Same Less Confident 5. When i need assistance, CASA staff are available and responsive. Strongly Disagree Disagree Neutral Agree Strongly Agree 6. Is your current caseload manageable? Yes Sometimes No 7. I receive the information I need to advocate effectively for my case(s). Strongly Disagree Disagree Neutral Agree Strongly Agree 8. How do you feel to other CASA Volunteers? (Scale:1=Not Connected to 5 = Very Connected). 1 2 3 4 5 9. What would help you feel more connected to other CASA volunteers? 10. Is there anything else you would like to share with us at this time? Thank you!